Privacy Policy

About Us

Healthcare designed around real life.

At Summit, we believe healthcare should feel personal, accessible, and built around the way you actually live.

Our approach combines trusted clinical guidance with modern convenience, giving you a clearer and more supportive path to better health. From everyday care and weight health to personalised treatment plans, our focus is on helping you feel informed, supported, and confident at every step.

We bring together qualified healthcare professionals, thoughtful technology, and ongoing support so your care never feels rushed, disconnected, or one-size-fits-all.

Personal care. Clinical expertise. Support that stays with you.

Modern Convenience

Healthcare that fits real life.

No waiting rooms, rushed 5-minute appointments, or confusing insurance hurdles. Just direct, proactive care whenever and wherever you need it.

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Direct Physician Messaging

Chat directly with your primary physician for ongoing advice, lab updates, and quick questions.

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At-Home & Local Lab Diagnostics

Get comprehensive bloodwork done via home collection kits or at over 2,000 local Quest/Labcorp locations.

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Discreet Doorstep Prescription Delivery

Clinically prescribed treatments, peptides, and supplements shipped directly in temperature-controlled packaging.

1. Introduction

This Privacy Policy describes how Summit (“we,” “our,” or “us”) collects, uses, shares, and protects personal information when you visit our website, create an account, submit information, place an order, or otherwise use our products and services.

By accessing or using this website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you provide directly to us as well as certain information automatically when you use our website.

Information You Provide

When you create an account, apply for membership, place an order, complete a form, or communicate with us, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Company or organization name

  • Business type

  • Reseller permit or related business information

  • Business address

  • Shipping and billing information

  • Referral information

  • Other information you voluntarily provide

Order Information

When you purchase products or services, we may collect information related to your transaction, including:

  • Products or items purchased

  • Shipping address

  • Billing address

  • Order details

  • Order-related communications

Payment information may be processed by third-party payment providers. We may not directly store complete payment card information.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:

  • Device information

  • Browser type

  • IP address

  • Pages viewed

  • Website interactions

  • Referral source

  • General usage information

Where required by applicable law, non-essential cookies and similar technologies will be used subject to your consent.

3. How We Use Your Information

We may use the information we collect to:

  • Verify membership or customer eligibility

  • Create and manage customer accounts

  • Process and fulfill orders

  • Provide customer support

  • Communicate regarding purchases, accounts, or inquiries

  • Maintain and improve our website, products, and services

  • Prevent fraud, misuse, or unauthorized activity

  • Maintain the security of our website and systems

  • Comply with applicable legal and regulatory obligations

  • Enforce our website terms, policies, and agreements

We may also use information for other purposes disclosed to you at the time it is collected.

4. Sharing of Information

We do not sell personal information.

We may share personal information with trusted third parties when necessary to operate our business and provide our services. These parties may include:

  • Payment processing providers

  • Shipping and logistics providers

  • Website and technology service providers

  • Email and communication platforms

  • Professional advisers and service providers

We may also disclose information to government agencies, regulators, courts, law enforcement, or other parties when required by law or when reasonably necessary to protect our legal rights, customers, business, or the public.

If our business is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to appropriate protections.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate essential website functionality, understand how visitors interact with our website, remember preferences, and improve the user experience.

You may be able to manage cookies through your browser settings or through any cookie preference tools provided on our website. Disabling certain cookies may affect the functionality of some parts of the website.

6. Your Choices and Privacy Rights

Depending on where you live and applicable privacy laws, you may have certain rights concerning your personal information, including the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request restrictions on certain uses of your information

  • Object to certain processing activities

  • Withdraw consent where processing is based on consent

These rights may be subject to exceptions and limitations under applicable law.

To submit a privacy request, please contact us through the contact form available on this website. We may request additional information when reasonably necessary to verify your identity and process your request.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted or stored electronically.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business and transaction records, resolve disputes, enforce agreements, and satisfy applicable legal or regulatory requirements.

9. Third-Party Services and Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of third parties before providing personal information to them.

10. Children's Privacy

This website and our services are intended for institutional buyers and adults 21 years of age or older.

We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected through our website, we will take reasonable steps to delete it as appropriate.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technology, or applicable legal requirements.

When material changes are made, we may provide notice through this website or by other appropriate means.

We encourage you to review this Privacy Policy periodically to remain informed about our privacy practices.

12. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact Summit through the contact form available on this website

Healthcare designed with the clarity of great technology.

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